Contacts
Let’s talk about your project.
Survey and first design consultation are free. Write to us or visit our headquarters.
Borz S.r.l.
- Headquarters
- Via del Garda 42, 38068 Rovereto (TN) — Italy
- Opening hours
- Monday – Friday, 7:30–17:00 Closed on Saturday and Sunday
- Phone
- 0464 437719
- info@borz.it
- VAT no.
- IT02389140225
- Certified email (PEC)
- borzsrl@pec.it
Departments
- Sales commerciale@borz.it
- Technical service assistenza@borz.it
- Administration amministrazione@borz.it
- PR & Communication info@borz.it
Need immediate assistance?
Write to us on WhatsApp: a dedicated chat for service requests and quick information.
Open WhatsApp · +39 327 8208931
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Frequently asked questions
Answers to the questions we are asked most often. If what you are looking for is not here, write to us using the form above.
How long does it take from design to delivery?
Design takes one to three working days: we deliver the 2D/3D drawings within three working days. Construction time depends on the size of the kitchen and on the state of the site: if it is already ready for installation the process is much quicker, if building or plumbing work still has to be completed it takes longer. We give you an estimate for your own case during the site survey.
Which areas do you cover?
We install throughout Italy. For shipments of equipment and furnishings alone, our market is the whole world. Our headquarters and workshop are in Rovereto, in Trentino, northern Italy.
Can a kitchen be replaced without closing the business?
Replacing an entire kitchen does require closing, but if everything is prepared in advance the closure can be cut to as little as one week. The alternative is to work in stages: upgrading or modifying the kitchen one piece at a time, without ever stopping service. During the site survey we decide together which route suits you.
What does the initial site survey include?
We come to you and measure the space and the workflows, centimetre by centimetre. From that come the HACCP-compliant layout, the 2D/3D renders and full details of the services required. Only then do we talk about a quotation.
Do you manufacture to measure, sell, or hire?
All three. We manufacture the stainless steel furniture ourselves, in our Rovereto workshop, made to measure for your space. We sell equipment chosen from the leading international brands — Rational, Winterhalter, Unox, Miele Professional, Coldline, Hoshizaki, Elettrobar, Gico, CB Italy, Studio 54 — and that same equipment can also be hired. For direct purchase there is the online shop at borz.it.
What kind of businesses do you work with?
The whole Ho.Re.Ca. sector: restaurants and bars, hotels, pizzerias and bakeries, school and company canteens, care and healthcare facilities, patisseries and ice-cream shops, retail chains, wineries and farms, public buildings. We also sell utensils and small equipment to private customers. In over forty years we have served more than 5,000 clients.
Is the design HACCP compliant?
Yes. The HACCP layout is part of the design, not a check carried out afterwards: continuous surfaces, correct radii and food-safe materials are decided while the kitchen is being drawn.
Can you work with public bodies and tenders?
Yes. We are listed on MEPA, MEPAT and the main e-procurement platforms, and we are on the Prefecture’s anti-mafia White List, a requirement for public contracts. Our management system is certified to ISO 9001, ISO 14001 and ISO 50001.
Who handles service after installation?
Our own specialised technicians, not subcontractors. We keep a spare parts store on site and a dedicated service line, also reachable via WhatsApp. We offer scheduled maintenance with periodic component checks, to prevent breakdowns rather than chase them.
How does equipment hire work?
We hire out machines that have been checked and sanitised, for events, temporary or seasonal activities, and as an alternative to buying when the investment is not the right route. The equipment arrives ready to use.
Can I see things in person before deciding?
Yes. At our via del Garda headquarters there is the Laboratorio del Gusto: a space where you can test products available from stock, see what is new and understand how a machine really works before choosing it.
What is the FB 33 system?
It is a patented stainless steel shelving system that assembles without screws. It comes from our Research and Development department, which also produced the “Scatto” joining system, which makes stainless steel furniture highly customisable, and the sanitising station cited by Il Sole 24 Ore as an example of innovative entrepreneurial design.
What certifications do you hold, and why do they matter?
UNI EN ISO 9001 (quality), ISO 14001 (environment), ISO 50001 (energy), ISO 14040/14044 for life cycle assessment, F-GAS certification for refrigeration systems and registration on the anti-mafia White List. In practice: processes verified by an independent body, consumption under control, and the ability to work with public administration.